My Book Qatar - ROU 2018

 

Rules of Use


Index

Rules of Use – Quick Overview      1

1.   My Book Offers   1

Rules of Use – In Full   2

1.   Offer Validity   2

2.   Redeeming Your Offers   2

3.   Food & Drink Offers   3

4.   Attractions & Leisure Offers   3

5.   Beauty & Spas, Health & Fitness and Services Offers   4

6.   Services Offers   4

7.   Staycations Offers   4

8.   Special Offers   4

9.   New Offers   5

10. Exclusion Days   5




Rules of Use – Quick Overview

  1. My Book Offers


       

Rules of Use – In Full

The use of all My Book Offers (“ Offers") is subject to these Rules of Use (" Rules") and any terms of use included on the Offers. Customers should read these Rules carefully prior to using any Offer.


  1. Offer Validity

  2. Redeeming Your Offers
  3. Redeeming Offers on your App is very simple:

    1. Select your chosen Offer for use on the App.
    2. Present your mobile device with the chosen Offer to the server prior to the bill being presented.
    3. You will be prompted to enter your 4 digit PIN number.
    4. Once your PIN is entered, the merchant is prompted to enter their PIN.
    5. Once the merchant has entered their PIN the Offer will be redeemed and the item or service will be removed from your bill.

    To redeem more Offers, simply repeat the same process.

    One Offer can be used by two people, up to a maximum of 4 Offers per visit/booking/table for a group of 8 people or more:


    No. of People

    2

    3

    4

    5

    6

    7

    8

    9

    No. of Offers

    1

    1

    2

    2

    3

    3

    4

    4

     

    In the case of a dispute, the bill must be settled as per local law. Relevant parties will be contacted for resolution.


  4. Food & Drink Offers

  5. Attractions & Leisure Offers

  6. Prior booking may be required for certain offers and/or activities.


  7. Beauty & Spas, Health & Fitness and Services Offers
    1. Beauty & Spas, Health & Fitness and Services Offers can be redeemed in two ways:
      1. One Offer can be used by two people within the same visit, with the second treatment or service being complimentary. 
      2. One Offer can be used by an individual, whereby you must pay full price for the first treatment/service and your second treatment/service will be complimentary on your next visit. The complimentary treatment/service must be redeemed within the Offer validity period. Please note: gift vouchers cannot be issued for your complimentary treatment/service. 
    2. Please present the Offer at the completion of the treatment/service, prior to requesting the bill. If the Offer is in the Health & Fitness section, please present it prior to the commencement of any class or activity.

  8. Services Offers

  9. Staycations Offers

  10. Special Offers

  11. New Offers
  12. Throughout the year My Book will launch new Offers from new merchants. These Offers are available to all My Book Members and generic Rules of Use shall apply.


  13. Exclusion Days
  14. Offers can be used 7 days a week, excluding the following days in the following markets and any other public holidays as announced by Qatari government.

    1. Christmas Eve
    2. Christmas Day
    3. New Year's Eve
    4. New Year's Day
    5. Eid Al Fitr
    6. Eid Al Adha
    7. Valentine's Day
    8. National Day
    9. National Sports Day

    Please note, a limited number of outlets may be closed over summer, Ramadan and other selected religious holidays. We cannot be held responsible if an outlet is temporarily or permanently closed during the Offer validity period.





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